In order to avoid uncomfortable situations, we recommend you pay attention to the condition of the delivered package at the moment that you receive it, and check it for obvious damages.
For any problem that you might consider and in the case that you wish to return something you purchased from our e-shop, please contact us before any further action. We will be more than happy to serve you.
In the case that wrong items have been shipped, due to the Company’s mistake you can return the product within 14 days of purchase. The product must be intact in its original sealed packaging and all of its contents. In this case the return shipment cost will be borne by the company.
In the case that you would like to change the items that you have ordered, for example change the color, you may. However, the return shipping cost as well as the cost to re-ship the new items, is borne by the customer. You will also have to make sure that the items are packed well. Shipment of the new items will occur afte the original order has been returned safely.